Are your services HIPAA compliant?
Yes, all of our services are HIPAA compliant. For more information about HIPAA, please click on About Us.
Other Features and Helpful Hints
GoSoft uses certain symbols to simplify the process of making corrections. 9 – The number 9 at the beginning of a file name indicates that there is a blank. When this file is downloaded, it will show up first in the folder on your hard drive. BBB – The BBB symbol is used in a
How do I view an itemized bill?
Click on "View Bills" to see your latest billing statement and billing history. Items in green are invoices of payments that have been received by GoSoft, while items in red are invoices that are due. By default, billing summary statement is provided; itemized bills are also available. If you would like to view an itemized
How do I retreive an old transcription?
The filter string option allows you to quickly retrieve transcriptions by setting a date range and typing a file name. For example, If you have multiple physicians in your clinic and want to retrieve the files of one particular doctor, you can use their 3-letter code to filter those files. In addition, you can search
How do I download multiple files?
You have several options to download multiple files in one easy step: Click on "Select All Files Not Downloaded" (a button on the left of the screen), or click on "Select All Files" (selects all files on the current page) Select the files you want to download by clicking on the box to the right
How do I download medical transcriptions?
Click on "Download Transcription" and a window will appear. Your newly transcribed files will have a yellow envelope indicating that the file is unread. Once a file is clicked, you'll be able to open or download the transcription to your hard drive.
How do I upload voice files?
If you are using our telephone dictation system, you may skip this section and proceed to the next section. If you are using a Digital Voice Recorder (DVR), follow the instructions below: Click on "Upload Voice Files". Connect the DVR to your computer using a USB port. Click on the “Browse” button and locate your
How do I register as a client?
1st time clients are required to first register as a new client. By doing so, you’ll enjoy benefits like easy access to content downloads and billing. There is absolutely no cost to register. Simply click on New User Registration. Shortly after completing and submitting the registration form, you will receive a confirmation email from GoSoft,